Shipping policy

We only ship within Australia and all prices are in AUD$ Australian Dollars. 
Shipping is FREE for all Australian orders over $150.00.
Australia orders under $150.00 will incur a flat rate shipping fee of $10.00
All Australian orders are sent with Australia Post
Orders are packed and shipped Mondays, Wednesdays & Fridays (except public holidays).
Please expect delays over public holidays, extreme weather conditions and property access for delivery.

For shipment updates please use the tracking link provided or contact your local postal service with your tracking number.

Please note, shipping charges are not refunded in the case of a return.

By accepting our terms and conditions upon placing your order you agree that Chasingmax is not liable for any delay in delivery. Please add an additional 5 to 7 business days for delivery of any orders to Western Australia or outside of a metropolitan area.

We have limited control over delivery times and recommend calling the carrier listed on your email notification. Drivers are not hired by Chasingmax and therefore out of our control. Orders cannot be cancelled and or refunded due to delay or loss once in the hands of a shipping party.

All shipping addresses are to be written in English without accents marks on letters. If the incorrect address is provided and your order has been shipped, customers will incur a reshipping fee.

• Deliveries within Australia are shipped via local courier or Australia Post.
• Delivery usually takes between 2 - 10 working days depending on your location and seasonal delays such as peak Christmas season.
• A tracking number will be sent to you once your order has been shipped together with a link to track your shipment.
• For shipment updates please use the tracking link provided.